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FAQ

Bus Charter FAQs

Latest Motor Coaches | Experienced Drivers | Member of the BBB

Latest Motor Coaches
Experienced Drivers
Member of the BBB

This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.

J & T Charters FAQ

Do you have a transportation reservation related question? We have the answer. Check out these FAQs and call us for a free estimate.

  • How do I book a charter?

    Call the office at (870) 639-8000 or e-mail us at Office@jtcharters.net

  • How far in advance do I have to book?

    The sooner the better, so that we can secure the vehicle(s) and date(s) you require.

  • Can I request a driver?

    Yes! We love to have driver requests.

  • What is J & T Charters cancellation policy?

    DEPOSITS ARE NON-REFUNDABLE! CANCELLATION PRIOR TO 30 DAYS OF DEPARTURE IS ASSESSED A $50 BOOKING FEE, 29-15 DAYS PRIOR 50% OF TOTAL TRAVEL FARE IS REFUNDABLE AND 14 DAYS PRIOR TO DEPARTURE THERE WILL BE NO REFUND!

  • How much does it cost to charter a motor coach?

    The cost is based on mileage, day rate, and your itinerary.


  • How much of a deposit do you require?

    25% of the total charter amount.

  • What forms of payment do you accept?

    Major credit cards, checks, cashier checks, money orders, or cash.

  • When is final payment due?

    3 weeks prior to charter date unless you are a school that will provide a Purchase Order.

  • Are driver gratuities included in your rates?

    No, we ask for you to pay the driver directly. If you want to include in the charter price, we ask that you specify the amount and we add it.

  • Are driver hotel rooms included in your rates?

    No, group books and pays for the single room driver room with their reservations. Also, the group will pay any bus parking fees and tolls.

  • What type of insurance does your company carry?

    $5,000,000 general liability

  • How long can a driver drive?

    One 24-hour day allows a 15-hour on-duty window in which he can drive 10 hours. A driver must have 8 consecutive uninterrupted hours off duty to travel any longer (in compliance with Department of Transportation standards).

  • Can we leave in the middle of the night?

    Yes, we must have a detailed itinerary to help you plan when leaving in the middle of the night.

  • Do the buses make stops?

    Yes, the driver usually stops every 2 to 3 hours. Groups can request special stops.

  • How many passengers can your vehicles accommodate?

    57 or 56 passengers.

  • Do all of the buses have restrooms?

    Yes.

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